Legal

Terms & Conditions

General information

'Lessor' refers to Lush Properties Malta. 'Applicants' refers to clients applying to rent a property. 'Tenants' refers to the applicants when they have taken up residence. 'Owners Booking Form' means the Booking Form (hard copy or electronic) specified by the Lessor to be used by all Applicants.

Tenants' obligations

The Tenants agree:

  • Loud music, screaming/shouting or noise is strictly not permitted at any time during tenancy and the property is not to be used for parties or similar events. Any breach of this provision will constitute a breach of contract whereupon the Lessor may terminate the booking forthwith, in which case all money paid by the Applicant will be forfeited.
  • The kitchen, along with the crockery and cutlery, must be left clean upon leaving the property.Failure to do this will incur a €75 charge.
  • To pay for any losses or damages to the property including contents, but excluding reasonable wear & tear.
  • To take good care of the property and leave it in a clean & tidy condition at the end of the tenancy.A fixed charge of €150 applies if the property is left in a very untidy state and complete disorder.
  • To permit the Lessor and any agents or licensees reasonable access to the property.
  • Not to part with possession of the property or share it except with members of the party.
  • Not to cause any annoyance or become a nuisance to occupants of adjoining premises.
  • The use of the property or any amenity provided by the Lessor is entirely at the Tenant's risk, and no responsibility will be accepted by the owners for any loss, damage or injury to persons who make use of them, or any belongings of the persons who use them.
  • All cars and other vehicles are parked entirely at the Tenant's risk. The Lessor can take no responsibility for any loss or damage to any car, vehicle or its contents.
  • Whilst the Lessor will endeavour to return any baggage or personal property left behind after the holiday (subject to a charge which may be deducted from the security deposit), they can take no responsibility in respect of it.
  • The Tenant is entirely responsible for the safety of any children staying in the property as part of the group.
  • Swimming pools are cleaned once a week with certified materials; use of swimming pools is entirely at the Tenant's risk. In particular, all children should be properly supervised at all times.

Reservations

For bookings made directly from our website we request a deposit, payable by bank transfer.

When you make a booking with us, you will be asked to pay a deposit of 40% of the total price. Once you've paid the deposit, you will receive a confirmation email for your booking, and the balance will need to be settled 60 days prior to your arrival. We ask guests who book less than 30 days before arrival to pay the full booking price.

Acceptance by the Lessor

Following receipt of the Applicant's Booking Form, the Owners will accept or reject the offer; in the event of acceptance, the Owners will notify the Applicants, whereupon a contract will exist between the Lessor and the Applicants, subject to these conditions. Should the property booked become unavailable in circumstances beyond our control, the Lessor reserves the right to provide the Applicant a full refund without further liability.

Final payment

Once the Owners' booking confirmation is sent, the Applicants are liable for payment of the rent, or balance thereof, together with any additional charges, no later than 60 days before the start date of the tenancy. Non-payment by the due date will be treated as a cancellation, and the Lessor may re-let the property without reference to the Applicants, who remain liable for payment of the full amount on the same basis as in the event of cancellation.

Cancellation

Grace period - no fee is charged for bookings cancelled within 24 hours of booking, provided the booking was made at least 48 hours before the arrival date.

We strongly advise all guests to purchase travel insurance to ensure protection in case you need to cancel your holiday.

Properties with a private pool

  • Cancellation requested more than 120 days before arrival: no penalty, full deposit refunded.
  • Cancellation within 120 days of arrival: 10% of the amount paid is charged as a penalty; the rest is refunded only if the property is re-let for the full period of the original stay.

Properties with a communal pool

  • Cancellation requested more than 60 days before arrival: no penalty, full deposit refunded.
  • Cancellation within 60 days of arrival: 10% of the amount paid is charged as a penalty; the rest is refunded only if the property is re-let for the full period of the original stay.

Method of payment

Payment may be made via bank transfer.

Booking contract

The Applicant acknowledges responsibility for all the details given on the Booking Form - or, in the case of an email, all details written in it - on behalf of everyone who will occupy the property for the booked period, and that all those persons are aware of these terms. The Applicant must be a member of the occupying party and over the age of 18.

The property details state the maximum number of persons permitted to occupy the property and grounds, and the Applicant commits to that number for anyone staying at, or using the facilities of, the property under this booking. Any breach constitutes a breach of contract, whereupon the Lessor may retain the damages deposit at its sole discretion, and may terminate the booking, in which event all money paid by the Applicant will be forfeited.

Extra charges for additional bedding:

  • Baby cot: first two free of charge, then €10 per night for each additional cot.
  • High chair: first one free of charge, then €5 per night for each additional high chair.

The Lessor reserves the right to re-possess the property at any time where damage has been caused, or in the Owner's opinion is likely to be caused, by the Applicant or any member of the group or their guests. In such an event the Lessor is not liable to make any refund.

Eligibility

Bookings will not be accepted from applicants under the age of 18.

The tenancy

This agreement is made on the basis that the property is to be occupied by the Tenant on a short let for a holiday, and the Tenant acknowledges that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.